Going the Extra Mile & More for our Customers
At 24 HR Collision Center, we understand that encountering damage to your vehicle can be stressful. That's why our team of experts is dedicated to restoring your vehicle to pre-accident condition swiftly and efficiently, all while offering exceptional customer service.
Comprehensive Collision Repair
- Precise damage assessment and estimation
- Skilled technicians certified by I-CAR and ASE
- Use of original or manufacturer-approved parts
- Our technicians are experienced in repairing all makes and models, including luxury and high-performance vehicles.
Professional Auto Paint
- Factory-matched paint finishes applied by certified technicians with extensive experience
- Utilization of advanced paint booth technology for optimal results
- Attention to detail and meticulous quality control
Specialized Services
- ICBC insurance claim handling assistance
- Windshield and glass repair and replacement
- Paintless dent removal (PDR) for minor damage
- Detailing and reconditioning services
Customer-Focused Approach
- VIP treatment for all clients: complimentary Wi-Fi, refreshments, and shuttle services available
- Online appointment booking and 24/7 phone support
- Clear and detailed updates throughout the repair process
- Lifetime warranty on all repairs
- Free courtesy car upon request
Going the Extra Mile
- Mobile quotes available for your convenience
- 100-point inspection of your vehicle before and after repairs
- Text message updates throughout the repair process
- Pick-up and drop-off services available
- Free coffee and refreshments in our waiting area
Choose 24 HR Collision Center for
- Experience and Expertise: Years of experience and I-CAR certified technicians
- Quality and Attention: Commitment to utilizing the highest quality parts and materials
- Customer-Centric Approach: Personalized service and unwavering communication
- Transparency and Fairness: Comprehensive explanations and competitive pricing
Contact us today and experience the 24 HR Collision Center difference!
Reviews
Positive: Friendly and approachable staff, quick response, and attention to detail.
Negative: Inconsistent service quality, lack of accountability, and poor quality repairs.
Overall Experience
The reviews suggest that 24HR Collision Center has a mixed bag of experiences, with some customers extremely satisfied with their service, while others have had negative encounters.
Positive Aspects
- Friendly and approachable staff
- Quick response and reliable service
- Good teamwork and attention to detail
- Freebies and courtesy cars provided
- Clean and detailed vehicles upon return
Negative Aspects
- Inconsistent service quality, with some staff being horrible and unresponsive
- Failure to keep promises and respond to messages in a timely manner
- Lack of accountability and attempts to blame others
- Poor quality and incomplete repairs
- Overcharging and attempts to rip off customers
- Unprofessional communication and impersonal service
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