At Northstar Plumbing, we're proud to be a family-owned and community-employed business that has been serving the residents of Windsor, Ontario, and its surrounding areas since 1988. As a leading plumbing service provider, we're dedicated to providing fast, reliable, and expert plumbing solutions that cater to the unique needs of our customers. Our team of skilled and experienced plumbing professionals is committed to ensuring that your plumbing issues are resolved efficiently and effectively, giving you peace of mind and allowing you to get back to your daily life.
Our Mission
Our mission is simple: to provide exceptional plumbing services that exceed our customers' expectations. We understand that when you have a plumbing problem, it can be stressful and inconvenient. That's why we're committed to providing fast, reliable, and affordable solutions that get the job done right the first time. Our goal is to build long-term relationships with our customers, based on trust, integrity, and a passion for delivering exceptional customer service.
Our Expertise
At Northstar Plumbing, we're certified to work on your pipes, and our team of plumbing technicians carry a Master Plumber License, are TSSA certified, and are Backflow Prevention Specialists. This means that you can have confidence in our ability to handle any plumbing issue, no matter how complex. From leaky faucets to clogged drains, broken water lines, and hot water tank repairs, we've seen it all and are equipped to handle any plumbing problem that comes our way.
Our Services
We offer a wide range of plumbing services, including:
- Emergency Plumbing Repairs
- Drain Cleaning and Unclogging
- Water Heater Installation and Repair
- Leaky Faucet Repair
- Toilet Installation and Repair
- Water Line Repair and Replacement
- Backflow Prevention and Testing
What Sets Us Apart
What sets us apart from other plumbing companies is our commitment to providing exceptional customer service, our attention to detail, and our passion for getting the job done right. We're not just plumbers; we're problem-solvers who are dedicated to finding the most effective and efficient solutions to your plumbing issues. We're also proud to be a family-owned and community-employed business, which means that we're invested in the local community and are committed to providing exceptional service to our neighbors.
100% Satisfaction Guarantee
We're so confident in our ability to deliver exceptional plumbing services that we offer a 100% satisfaction guarantee. If you're not completely satisfied with our work, we'll come back and fix it for you. This is our promise to you, and we're committed to delivering on it.
Get in Touch
If you're looking for expert plumbing services in Windsor, ON, and its surrounding areas, get in touch with us today. We're ready to help you solve any plumbing problem you're facing, and we're committed to providing exceptional customer service that exceeds your expectations. Call us now at (226) 286-0956 or email us to schedule your appointment.
Overall Experience
The reviews for North Star Plumbing are mixed, with some customers having positive experiences and others having negative ones. The company seems to have a strong reputation for prompt service and professional plumbers, but there have been some issues with communication and follow-through.
Trouble with Service and Communication
Chris Roy, a long-time customer, had a series of problems with the company, including missed appointments, unreturned calls, and incomplete work. He was left waiting for a quote for several months and ultimately had to go with another plumber to finish the job.
Positive Reviews
On the other hand, many customers had excellent experiences with North Star Plumbing. Reviewers praised the prompt and professional service, with plumbers who were knowledgeable and easy to work with. Services ranged from leak repair and toilet repair to garbage disposal repair and sump pump installation.
Common Themes
Several reviews mentioned the importance of communication and follow-through. Rob, a plumber, was praised for cleaning up after completing the work and offering helpful advice. Other reviewers appreciated the company's quick response to their needs and the courteous office staff.
Negative Review
The negative review by Chris Roy highlights the importance of clear communication and follow-through. His issues with the company's service likely caused frustration and dissatisfaction.
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