For all your glass needs, trust the experts at Crystal Glass
At Crystal Glass, we take pride in being one of the most trusted and experienced glass service providers in Western Canada. For over 70 years, we have been dedicated to delivering exceptional quality glass products and services to our communities. Our team of experts has earned a reputation for their dedication, expertise, and commitment to providing unparalleled value to our customers.
Our History
Since 1949, Crystal Glass Canada has specialized in the repair, replacement, and restoration of auto, residential, and commercial glass. Our full line of services is backed by more than six decades of delivering quality workmanship and unparalleled value to our customers across Western Canada. From humble beginnings as a small glass shop on Whyte Avenue in Edmonton, we have grown into a leading glass service provider with multiple locations across Alberta and Western Canada.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our customers. Our auto glass services include windshield repair, windshield replacement, and windshield recalibration and ADAS. Our residential glass services include window repair, window replacement, and custom glass installation. For commercial clients, we provide glass installation, glass repair, and storefront renovation services. Our team of experts is dedicated to providing personalized solutions tailored to meet the unique needs of each customer.
Our Guarantee
At Crystal Glass, we stand behind the quality of our work. We guarantee the seal on your auto glass installation for as long as you own the vehicle, with the exception of leaking due to body deterioration. We also warranty the windshield against pressure cracks and distortion for a period of 30 days. Furthermore, we guarantee all windshield repairs for as long as you own the vehicle.
Working with Our Communities
One of the cornerstones to the success of Crystal Glass is our contribution to our community. We take this commitment seriously and give back whenever possible. From supporting underprivileged youth through our Crystal Kids Youth Center to inventing innovative tools for windshield removal, we believe in making a positive impact on the communities we serve.
Customer Service: Overall, the reviews highlight the exceptional customer service provided by Crystal Glass. The staff are described as friendly, helpful, and courteous, with many reviewers mentioning specific instances where they went above and beyond to ensure customer satisfaction.
Punctuality and Efficiency: Many reviewers praised the speed and efficiency of the service, with some noting that their appointments were quick and well-managed. Others were impressed with the prompt installation of new windows and the minimal disruption to their day.
Price and Value: Several reviewers were pleased with the pricing, with some noting that they received a competitive quote and others describing the cost as "very reasonable".
Negative Experiences: Unfortunately, not all reviews were positive. One reviewer (Lisa Krause) had a poor experience with Darren, who was described as rude on the phone and in person. This reviewer noted that the wiper motor realignment was not completed as promised.
Other Issues: A few reviewers had issues with different quotes being provided to different people (Tasleigh Dutchyshen) or delays in service (All Outdoors With Muc Simons), but these were not universally critical experiences.
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