James Purcell Insurance is a family-operated general insurance brokerage providing a full range of insurance products and services, including automobile, home, farm, commercial, recreation vehicles, and travel insurance, with a focus on personal service, community involvement, and customer satisfaction.
The business is praised for its trustworthiness and community involvement, with some staff members providing excellent customer service.
The business is criticized for its high pricing and poor service, with some customers experiencing unreturned calls and a lack of follow-up.