Business Details
32 Years
experience
Emergency
services
Victoria's Trusted Plumbing & Drain Experts Since 1994
Royal Rooter Plumbing & Drain Cleaning Plumbing & Drain Cleaning has been serving the Greater Victoria Area since 1994, establishing a reputation for professional plumbing services delivered with honesty and integrity. Our family-owned business combines 31 years of industry experience with a commitment to using high-quality materials and cutting-edge technology. We prioritize customer satisfaction through transparent pricing, comprehensive warranties, and a team of licensed, insured professionals. Our BBB A+ rating reflects our dedication to exceeding client expectations. We invest in advanced equipment like video inspection systems and hydro excavation trucks to handle any job efficiently.Community involvement remains central to our values, demonstrated through charitable donations and volunteer work. Our team of experts, led by founder Jeff Richmond, provides 24/7 emergency services and specializes in trenchless pipe replacement, sewer repairs, and foundation waterproofing. We maintain WorkSafe BC compliance and adhere to environmental standards for oil tank removal and soil remediation. Our 10-year transferable warranties underscore confidence in our workmanship. With over 31,000 completed jobs, we remain Victoria's trusted drainage specialists.
Services
Drain Cleaning
Trenchless Pipe Replacement
Sewer Repair
Foundation Waterproofing
Oil Tank Removal
Hydro Excavation
Concrete Work
Video Inspection
Emergency Plumbing
Pipe Repair
Details
- Year established: 1994
Highlights and features
- 31 years of local plumbing expertise in Victoria
- BBB A+ rated with comprehensive warranties
- 24/7 emergency services available
- Invested in advanced video inspection technology
- WorkSafe BC compliant with environmental certifications
Associations and certifications
- Better Business Bureau (BBB)
What people say
Professional technicians
Quick emergency response
10-year warranties
Community involvement
Advanced equipment
Services
Trenchless Pipe Replacement
Our trenchless technology replaces sewer lines without excavation. Using HDPE pipes pulled through existing lines, we minimize landscape disruption while providing durable solutions. This method suits driveway or landscaped area repairs.
Drain Cleaning
Specialized machines clear roots and blockages from sewer drains. We handle everything from slow drains to complete backups using high-pressure hydro jetting and mechanical cleaning equipment for lasting results.
Foundation Waterproofing
We apply damp-proofing materials and Delta Drain systems to prevent water intrusion. Our solutions protect foundations from moisture damage while directing water to proper drainage systems.
Oil Tank Removal
Professional removal of buried oil tanks follows BC Fire Code and Environmental Management Act standards. We provide full documentation and soil remediation services when contamination occurs.
Video Inspection
High-resolution cameras inspect sewer and storm drain conditions. This technology identifies blockages, cracks, and pipe deterioration to guide precise repairs without unnecessary excavation.
People
Jeff Richmond
Founder & CEO
With plumbing experience since 1994, Jeff founded Royal Rooter Plumbing & Drain Cleaning Plumbing & Drain Cleaning to deliver exceptional service. His leadership emphasizes technical excellence and community responsibility through sustainable practices.
Sean Burley
General Manager
As estimator and operations leader, Sean ensures accurate project planning. He maintains quality control across all services while managing day-to-day business operations.
Questions
What areas do you service?
We serve Greater Victoria and Vancouver Island, including Saanich, Oak Bay, and Langford for residential and commercial plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, sewer backups, and flooding situations.
What warranties do you provide?
Most services include a 10-year transferable warranty, with specific terms varying based on the type of work performed.
Are you licensed and insured?
Yes, we're fully licensed, insured, and WorkSafe BC compliant with BBB A+ accreditation since 1994.
How do you handle oil tank removal?
We follow strict environmental protocols for tank removal, including soil testing and remediation when necessary, per BC regulations.
