Building Better Retail, One Store at a Time.
Founded in 2004, Victoria Drains has become the trusted name in drainage solutions for residential, commercial, and infrastructure projects throughout the Greater Victoria area. With a team of 48 skilled professionals and a unwavering dedication to innovation, we tackle every drainage challenge with expertise and efficiency.
Our Commitment
Our core values of professionalism, quality, and innovation guide every step of our work. We strive to:
- Provide targeted solutions tailored to each individual project.
- Deliver results efficiently and with minimal disruption.
- Maintain an open and honest communication with clients throughout the process.
- Use the highest quality materials and adhere to stringent industry standards.
Our Expertise
We offer a comprehensive range of services, including:
Residential
- Perimeter Drain Replacement
- Sewer Line Replacement
- Waterline Upgrades
- Pipelining
- Pipe Bursting
- Trenchless Technology
- Camera Inspections
- Low-Profile Vacuum Truck Services
Commercial & Infrastructure
- Property Management Services
- Stack Cleaning
- Crack Injection Repair
- Pump Services
- Manhole Mapping & Rehabilitation
- Storm & Sewer Inspection
Our Approach
We understand that every drainage issue is unique. Our experienced technicians take the time to thoroughly assess the situation, identify the root cause, and provide tailored solutions. We are committed to delivering sustainable and efficient solutions that minimize environmental impact and optimize cost effectiveness.
Why Choose Victoria Drains?
Our clients choose us for:
- Expertise: Extensive experience and continuous investment in training and technology.
- Integrity: Honest assessments and transparent quotes.
- Efficiency: Skilled professionals working swiftly and with minimal disruption.
- Sustainability: Environmentally conscious solutions whenever possible.
- Customer Focus: Personalized attention and ongoing communication throughout the process.
Get a Free Estimate Today!
If you are facing drainage issues or require preventative maintenance, contact Victoria Drains today for a free consultation and personalized quote.
Company Performance
The reviews highlight the exceptional performance of Victoria Drain and Plumbing Services. The company has been praised for its prompt response, professional technicians, and high-quality work.
Technician Performance
The technicians, including Yumay, Russ, Eric, Terry, Orin, Matt, Gord, Shawn, and Dave, were commended for their friendly and professional demeanor, thorough explanations, and efficient work.
Communication and Customer Service
The company's communication and customer service were praised for being empathetic, informative, and prompt. The office manager, Iris, was particularly mentioned for her efficient handling of reports and estimates.
Reasonable Pricing and No Upselling
The reviewers appreciated the reasonable pricing and the absence of upselling or unreasonable billing.
Cleanup and Job Site Management
The company was commended for its attention to cleanup and job site management, leaving the properties in a better condition than before the work began.
Negative Experience
However, one reviewer had a negative experience with the company, citing poor cleanup and a rude response from the owner when requesting a discount.
Unrelated Review
One review was unrelated to the company's services, criticizing the company for surveilling homeless people.
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