Making an unpleasant experience pleasant since 1991!
Since 1973, Dogwood Veterinary Hospital has proudly served the Campbell River community, providing comprehensive and compassionate care for pets of all ages, breeds, and species. Led by Dr. Byron Hamlund and a team of experienced veterinarians and staff, we strive to establish long-lasting relationships with our clients and offer a wide range of services to keep your furry friends happy and healthy.
Our Services
We offer an extensive array of services to meet the diverse needs of our clients. These include:
**Wellness & Preventive Care
- Comprehensive wellness exams
- Routine vaccinations and parasite prevention
- Nutritional counseling and food sales
- Dental care
Medical & Surgical Services
- Soft tissue surgery and dentistry
- Digital X-rays and laboratory analysis
- Emergency care and critical care
- Pain management and palliative care
Specialized Services
- Mobile endoscopy and ultrasound (arrangements can be made)
- In-house pharmacy and laboratory
- Sample collection for specialized testing and diagnostics
Client-Focused Care
- Compassionate and individualized care
- Clear communication and updated medical records
- Client education and consultations
- Pet boarding and daycare services available
Our Team
Our experienced and dedicated veterinary team is committed to providing high-quality care and creating a positive and welcoming environment for both pets and their owners. We are passionate about preventative care, early detection of diseases, and providing timely and effective treatments.
Why Choose Dogwood Veterinary Hospital?
- We offer comprehensive care under one roof
- We prioritize preventative care and early detection of disease
- Our experienced team provides personalized attention to every pet
- We offer convenient services and flexible scheduling
- We are committed to building lasting relationships with our clients
Overview of Reviews
The reviews of Dogwood Veterinary Hospital showcase a mix of feedback, ranging from extremely positive to very negative.
Positive Feedback
Many clients have praised the hospital's staff for their kindness, professionalism, and compassion towards both the pets and their owners. The staff's friendly nature, the care provided to pets, and the reasonable fees have all been highlighted as strengths of the hospital. Some clients have also appreciated the efforts of specific staff members, such as Dr. Hamlund and Dr. Huxham, who have been described as knowledgeable, caring, and comforting.
Negative Feedback
However, not all clients have had a positive experience. Some have criticized the staff for being rude, condescending, and pretentious. There have been complaints about long wait times and a lack of empathy towards pet owners who are dealing with their pets' health issues. A few clients have also felt that the hospital prioritizes making money over providing quality care for the pets. There have been instances where clients were turned away due to the hospital being fully booked, which has led to feelings of frustration and disappointment.
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