When accidents happen, Grandcity is a name you can TRUST.
A Trusted Name for Auto Body Repairs in Vancouver & Richmond, BC
Founded on trust and integrity, Grandcity Auto Body Shop has become a leading provider of auto body repair services in both Vancouver and Richmond, British Columbia. With a dedicated team of certified technicians and state-of-the-art facilities, we are committed to restoring your vehicle to its pre-accident condition, ensuring your peace of mind.
Our Expertise
We offer a comprehensive range of auto body services, encompassing:
- Collision Repair: Our skilled technicians expertly handle all types of collisions, working with all major insurance companies.
- Dent Removal: From minor door dings to severe hail damage, we utilize advanced techniques to seamlessly remove dents and restore your vehicle's beauty.
- Car Painting: Our experienced painters utilize top-quality materials and meticulous techniques to deliver flawless, long-lasting results.
- ICBC Repair Shop: As an accredited ICBC c.a.r. shop, we handle all ICBC claims efficiently and effectively.
Customer-Focused Approach
At Grandcity Auto Body Shop, we prioritize your needs and concerns. Our dedicated team is renowned for its:
- Exceptional Customer Service: We provide personalized attention and clear communication throughout the repair process.
- Attention to Detail: We meticulously inspect every repair to ensure the highest quality standards.
- Competitive Pricing: We offer transparent and competitive rates, with no hidden fees or surprises.
Sustainability & Transparency
We are committed to responsible environmental practices, utilizing eco-friendly paints, materials, and facilities. We believe in open and honest communication, providing clear updates throughout the repair process and explaining all aspects of the work.
Join Our Satisfied Clients
Grandcity Auto Body Shop has proudly served thousands of satisfied clients, with numerous positive testimonials and awards recognizing our expertise and commitment to excellence.
Contact us today for a free quote and experience the difference a trusted auto body shop can make.Overview of Grandcity Autobody Reviews
Grandcity Autobody has received overwhelmingly positive reviews from its customers, with the majority of reviewers giving the shop 5-star ratings. The reviews highlight the exceptional customer service, professionalism, and quality of work provided by the shop's staff.
Staff and Customer Service
The reviewers praised the shop's staff, particularly Terence, Richard, Jackie, and Terry Kim, for their friendly, helpful, and professional attitudes. They were knowledgeable, provided excellent customer service, and went above and beyond to ensure customer satisfaction.
Quality of Work and Repair Process
Reviewers were impressed with the quality of work and the speedy repair process. Many mentioned that the repairs were done efficiently and effectively, with some even receiving their cars back earlier than expected. The shop's attention to detail and thoroughness in explaining the procedure were also appreciated.
ICBC and Insurance Claims
Several reviewers mentioned that the shop handled their ICBC claims efficiently and professionally. The staff were knowledgeable about the process and helped customers navigate the claims process with ease.
Courtesy Cars and Amenities
Some reviewers appreciated the courtesy cars provided by the shop, which were clean and new. Others mentioned that their cars were vacuumed and cleaned as part of the service.
Competitive Pricing and Value
While one reviewer mentioned that the quoted prices were high, most reviewers felt that the prices were fair and competitive. Many mentioned that the quality of work and service made it worth the cost.
Negative Comments
Only one reviewer mentioned a negative aspect, which was the high quoted prices.
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