Business Details
39 Years
experience
Emergency
services
Your Trusted IT Partner for Educational Institutions
Founded in 1987, we are a Calgary-based IT services provider with over 30 years of dedicated experience supporting educational institutions across Western Canada. Our team specializes in delivering customized IT solutions that combine 24/7 emergency response capabilities with cost-effective 8/5 support models tailored to different staff roles. We manage over 3,000 users and 600+ clients through our Canadian-operated infrastructure, offering SLA-backed services including cloud storage, cybersecurity defense, network management, and enterprise backup solutions.Our partnerships with industry leaders like Microsoft and Dell Gold Partner status ensure we deliver cutting-edge technology solutions. We prioritize data sovereignty through our 100% Canadian cloud infrastructure hosted in tier 3 data centers with redundant security systems. Our approach focuses on eliminating long-term contracts while providing scalable solutions that grow with our clients' needs.
Services
Managed IT Services
Cloud Storage
Cybersecurity Training
Backup Solutions
Network Management
Disaster Recovery
Office 365 Protection
Veeam Repository
Details
- Year established: 1987
Highlights and features
- 30+ years of dedicated IT support experience for educational institutions
- Custom SLAs with guaranteed emergency response times tailored to staff roles
- 100% Canadian cloud infrastructure with data sovereignty assurance
- Award-winning Security Event Monitoring and Management service
- Scalable solutions with no long-term contracts required
Services
Managed IT Services
Our Managed IT Services provide comprehensive technology infrastructure management for educational institutions. We offer remote and onsite support for servers, storage, networking, and endpoint devices with guaranteed SLA response times. Our solutions ensure continuous system availability while allowing schools to focus on educational outcomes rather than technical issues.
Cloud Storage
100% Canadian cloud storage solutions hosted in tier 3 data centers with redundant power and security systems. Our infrastructure provides secure, scalable storage with instant data recovery capabilities. Schools benefit from physical and IT security compliance while maintaining full data sovereignty through Canadian-based facilities.
Cybersecurity Training
Secure IT User Defence program trains school staff to become cybersecurity first responders. Through simulated phishing attacks, dark web monitoring, and regular posture reports, we strengthen human defenses against cyber threats while providing measurable security improvements for educational institutions.
Backup Solutions
Store IT Hybrid Backup offers SLA-backed enterprise backup for physical and virtual servers. Using data deduplication and encryption technologies, we ensure rapid data recovery with multiple retention options. Our solution eliminates complex backup processes while guaranteeing data availability for educational institutions.
Network Management
Secure IT Firewall solutions protect school networks with next-generation firewalls monitored by our NOC/SOC teams. We configure and manage security alerts while providing real-time threat detection and response capabilities tailored to educational institutions' specific network requirements.
Questions
What IT services do you offer for educational institutions?
We provide managed IT services, cloud storage, cybersecurity training, backup solutions, and network management specifically tailored for schools.
How do your emergency response times work?
We offer customized SLAs with guaranteed emergency response times based on your school's specific staff requirements and operational needs.
Where is your cloud infrastructure located?
Our cloud services operate from Canadian tier 3 data centers with full data sovereignty assurance and redundant security systems.
Do you require long-term contracts?
No, we provide flexible month-to-month agreements without mandatory term contracts to accommodate schools' changing needs.
How do you handle data backup and recovery?
Our hybrid backup solution offers instant server recovery with data deduplication, encryption, and multiple retention options for both physical and virtual environments.
What cybersecurity protections do you provide?
We offer firewall services, user defense training, simulated phishing tests, and real-time dark web monitoring to strengthen school cybersecurity posture.
