Business Details
32 Years
experience
Your Trusted Insurance Partner in Medicine Hat
Reliance Insurance has been a cornerstone of the Medicine Hat, Alberta community for over 30 years, establishing itself as the largest locally owned and operated insurance brokerage in the region. Our commitment to personalized service is rooted in deep community ties, with a team of experienced brokers who prioritize understanding clients' unique needs beyond mere policies. We specialize in property, auto, commercial, and specialty insurance, offering tailored solutions that reflect our clients' diverse lifestyles and business ventures. Our approach emphasizes direct connections with individual brokers rather than faceless call centers, ensuring familiarity and expertise in every interaction.Community involvement remains central to our identity, from sponsoring local sports teams to active participation in Southern Alberta's growth. Client testimonials consistently highlight our responsiveness, competitive rates, and the peace of mind that comes from working with a team that combines decades of industry experience with a neighborly touch. Our digital client portal enhances accessibility while maintaining the personal service that has defined our success. Through continuous adaptation to industry advancements and unwavering dedication to client relationships, we maintain our reputation as trusted risk mitigators in both personal and professional spheres.
Services
Property Insurance
Auto Insurance
Commercial Insurance
Church & Charity Insurance
Group Benefit Plans
Specialty Insurance
Tenant Policies
Condominium Insurance
High-Value Home Insurance
Event Coverage
Details
- Year established: 1994
Highlights and features
- We offer personalized insurance solutions crafted by brokers with decades of combined industry experience
- Our team maintains deep roots in Southern Alberta's business and residential communities
- Clients benefit from direct access to knowledgeable brokers rather than automated call centers
- Proven track record of competitive rates and comprehensive coverage options since 1994
- Active community involvement demonstrates our commitment to local growth and well-being
What people say
Small town touch
Fantastic service
Lower our rates
30 years of service
No nonsense approach
Services
Property Insurance
Our property insurance solutions protect residential and commercial real estate investments through customized policies. We offer specialized coverage for primary residences, rental properties, condominiums, and high-value homes, ensuring protection against fire, theft, and natural disasters. With decades of local market knowledge, our brokers help clients navigate coverage options that align with Alberta's unique climate and property risks while maintaining competitive pricing.
Commercial Insurance
Tailored commercial insurance programs safeguard businesses against liability claims, property damage, and operational disruptions. We specialize in coverage for construction, oil & gas, educational institutions, and professional sectors, offering policies that include general liability, cyber protection, and directors & officers liability. Our brokers combine industry-specific expertise with personalized service to create comprehensive risk management strategies for Alberta-based enterprises.
Auto Insurance
Custom auto insurance policies protect various vehicle types including personal cars, motorcycles, motorhomes, and specialty vehicles. We provide coverage options that adapt to individual driving habits, mileage patterns, and vehicle values while maintaining compliance with Alberta's insurance regulations. Our brokers help clients balance premium costs with adequate protection through personalized risk assessments and competitive rate comparisons.
Group Benefit Plans
We design cost-effective group insurance programs for organizations seeking to provide employee benefits. Our solutions cater to diverse industries through partnerships with major providers, offering health, dental, and life insurance packages that balance comprehensive coverage with affordability. By leveraging collective bargaining power, we help businesses secure competitive rates while meeting their workforce's specific healthcare needs.
Specialty Insurance
Our specialty insurance division provides protection for unique events and circumstances including weddings, concerts, and recreational activities. We offer specialized policies like hole-in-one coverage, event cancellation insurance, and temporary liability protection that address specific risk scenarios. These customizable solutions ensure clients receive appropriate coverage for one-time events or unusual insurance requirements that fall outside standard policy frameworks.
People
Justin Cunningham
Owner + Business Insurance Advisor
Justin Cunningham, a University of Lethbridge graduate with dual degrees in Finance and Economics, has served as General Manager at Reliance Insurance since 2008. With over 15 years of industry experience and professional designations including CAIB, he specializes in commercial risk management while balancing family life with his wife Nichole and three children.
Chad Fai
Owner + Business Insurance Advisor
Chad Fai brings 25+ years of insurance expertise to Reliance Insurance, having earned his Certified Insurance Professional designation in 2000. As a partner specializing in commercial insurance, he serves diverse industries while maintaining active involvement in community activities and outdoor recreation in Southern Alberta.
Braden Maser
Owner + Business Insurance Advisor
Braden Maser, a Chartered Insurance Professional since 2006, focuses on commercial insurance solutions for Medicine Hat businesses. Returning to his hometown after Calgary experience, he combines technical expertise with local market knowledge while raising his family in the community.
Lisa Mathison
Owner + Business Insurance Advisor
Lisa Mathison, a Medicine Hat College marketing graduate, has spent two decades in insurance after joining Reliance in 2000. With CAIB and CPIB designations, she balances commercial insurance expertise with family life, enjoying outdoor adventures with her daughters and dog Bo.
Murray Nunweiler
Commercial Insurance Advisor
Murray Nunweiler specializes in church and charity insurance programs, drawing on decades of oilfield finance experience. A lifelong Medicine Hat resident, he combines specialized insurance knowledge with community engagement through family activities and local sports participation.
Questions
What types of insurance does Reliance Insurance offer?
We provide comprehensive property, auto, commercial, and specialty insurance solutions including group benefit plans, church/charity programs, and event coverage tailored to Southern Alberta's needs.
How does Reliance Insurance personalize coverage?
Our brokers create customized policies by understanding individual client circumstances through direct consultations, leveraging local market knowledge to match coverage with specific personal and business requirements.
Can I access my insurance information online?
Yes, our Client Portal app provides 24/7 access to policy details, claims processing, and document retrieval from any device while maintaining secure data protection standards.
What community involvement does Reliance demonstrate?
We actively support local sports teams, sponsor community events, and maintain office practices that welcome pets and encourage neighborly interactions within Medicine Hat.
How quickly can I get insurance assistance?
Our brokers provide prompt responses through direct contact channels, with emergency claim reporting options available through our online portal and after-hours protocols for urgent situations.
