A Family-Focused Tradition of Quality Service
G. Doran & Sons Plumbing & Heating has proudly served the Cowichan Valley for over 20 years, providing exceptional plumbing and heating services to local families and businesses. Founded on the bedrock of family values, we prioritize personalized attention, exceptional craftsmanship, and ongoing customer satisfaction.
Our Expertise
Our highly skilled and certified plumbers are equipped to handle a wide range of services, ensuring reliable solutions for all your plumbing and heating needs.
Services We Offer
- Home Plumbing Repairs & Service: Addressing all your faucet, drain, and pipe concerns.
- Radiant Heating: Efficient installation, maintenance, and repair of radiant heating systems.
- Hot Water Heaters: Professional installation, maintenance, and repairs to ensure optimal performance and efficiency.
- Gas Service & Repairs: Guaranteed expertise in gas appliance installation, maintenance, and repair.
- Pumps & Filtration: Comprehensive service for submersible pumps, water filtration systems, and more.
Quality You Can Trust
At G. Doran & Sons, we are committed to:
- Providing prompt and efficient service.
- Delivering high-quality workmanship and materials.
- Maintaining open communication and clear project updates.
- Respecting your home and belongings.
Our Priority: Customer Satisfaction
Customer satisfaction is our top priority. Our dedicated team takes the time to understand your specific needs and provide tailored solutions. We value clear communication, respectful interactions, and lasting relationships with our clients.
Experience the G. Doran & Sons Difference
With over three generations of experience and a team of dedicated professionals, we are confident in our ability to exceed your expectations. Our commitment to quality, customer-focused service, and personalized solutions has earned us the trust of countless satisfied clients in the Cowichan Valley.
Overall Experience
A mix of positive and negative feedback is evident in the reviews. Positive comments highlight the professionalism, knowledge, and quick service provided by the team, particularly Rupert and Matt. Negative comments focus on issues with billing transparency, misidentification of a leak, and failure to provide an estimate as promised.
Positive Feedback
Many customers praised the company for their seamless process, professionalism, and knowledgeable staff. Rupert was often mentioned for his expertise and friendly service. Customers appreciated the quick response times and the ability to solve problems efficiently. Recommendations for the company were abundant, with many customers expressing satisfaction with the service provided.
Negative Feedback
A few customers experienced issues with billing transparency, as they were not provided with a breakdown of parts and labour. This led to concerns about potential inflation of charges. There was also an instance where a leak was misidentified, leading to additional costs for the customer. Furthermore, a promised estimate was never provided, causing frustration and disappointment.
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