Trust us to fix it right the first time!
At Brent Jansen Plumbing, we're a family-owned and operated business that has been proudly serving Victoria since 1993. With over 25 years of experience, our team of skilled plumbers and gasfitters has built a reputation for providing excellent workmanship, 24/7 emergency service, and unparalleled customer service.
Our History
Brent Jansen Plumbing was purchased by new owners in the summer of 2017, with Ian and Graeme - father and son - at the helm. Ian brings over 40 years of plumbing experience, and holds pipe-fitting and sprinkler-fitting credentials, having worked in a variety of environments ranging from residential plumbing to industrial settings. Graeme completed a Bachelor of Commerce degree at the University of Victoria and then pursued a career in plumbing, completing his apprenticeship, gas fitting certification, and back-flow testing ticket.
Our Services
We offer a wide range of plumbing and gas fitting services to both residential and commercial clients. Our team is fully equipped to handle everything from emergency repairs to routine maintenance, and we take pride in our attention to detail and commitment to getting the job done right. Some of our services include:
- 24/7 Emergency Service: We understand that plumbing emergencies can happen at any time, which is why we offer 24/7 emergency service to get you back up and running as quickly as possible.
- Gas Installations: Our team of licensed gasfitters can handle all your gas installation needs, from hookups to appliance installations.
- Drain Cleaning and Replacement: We use the latest technology and equipment to clear clogs and clean drains, and can replace drains as needed.
- Hot Water Tank Replacements: We install and replace hot water tanks to ensure you have a steady supply of hot water when you need it.
- Renovations: Our team can handle all aspects of plumbing renovations, from fixture installations to piping and gas line installations.
- Water Line Repairs and Replacements: We can repair and replace water lines to ensure your home or business has a steady supply of water.
- Camera Inspection and Pipe Locating: We use the latest technology to inspect pipes and locate issues, allowing us to diagnose and fix problems quickly and efficiently.
Our Team
Our team of experienced plumbers and gasfitters is dedicated to providing exceptional service and workmanship. We take pride in our attention to detail and commitment to getting the job done right. Our team includes Ian Waller, Graeme Waller, Andrew Matheson, and many more.
Why Choose Us
At Brent Jansen Plumbing, we're committed to providing excellent service and workmanship. We're available 24/7 for emergency service, and our team is dedicated to getting the job done right. We're proud of our reputation for professionalism, fair pricing, and exceptional customer service.
Brent Jansen Plumbing Customer Reviews Summary
Positive Reviews
The majority of the reviews are positive, highlighting the company's professionalism, punctuality, and expertise in plumbing services. Clients have praised the friendly and knowledgeable staff, including Martin, Lindsey, Joe, Riley, Peter, Austin, and others for their excellent work, cleanliness, and helpful advice on plumbing maintenance. The prompt response times and efficient services have earned the company a five-star rating from most customers.
Negative Review
However, one review stands out as negative. Helen reported overcharging, poor communication, and unnecessary damage to her property. She expressed dissatisfaction with the company's failure to follow the planned work instructions and their refusal to address her concerns.
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