Care. Expertize. Service.
Nestled in the heart of Vancouver, Watari Counselling & Support Services emerged in 1986 as a beacon of hope for those grappling with adversity. Guided by a vision of empowering individuals and fostering healthier communities, we have evolved into a trusted partner for vulnerable individuals and vulnerable populations.
Our Mission
Our mission is to facilitate meaningful change and provide a bridge to healthier possibilities through innovative, community-driven, and supportive programming. We believe in empowering individuals to recognize their inherent strengths, build resilience, and thrive.
Empowering Through Comprehensive Services
Our diverse team of professionals offers a range of services designed to address individual and community needs. We utilize a trauma-informed approach to service delivery, ensuring compassionate and respectful support.
Individual & Community Support
- General Counselling Services
- Latin American Outreach & Counselling
- Individualized Community Outreach Program (ICOP)
- Downtown Community Courts Project
- Integrated Supervision Unit (VISU)
Substance Abuse & Mental Health Support
- ExpressIVE Arts Therapy
- Indigenous Talking Circles
- Vietnamese Counselling & Kitchen
- Community-Based Substance Abuse Outreach & Support
Food & Social Empowerment
- Hot Meal & Food Hamper Programs
- Community Gardens
- Cultural Workshops & Events
- DTES Food & Wellness Hub at 320 Alexander
Supporting Youth Development
- Youth Outreach
- Youth Excelling and Attaining Housing (YEAH) program
- S.T.A.R. Program for kids
Building a Stronger Community
- Warmings Center & Overnight Trans Shelter
- On-site Counselling & Housing Support
- Elder Support services
Our Values
At Watari, we embrace diversity and foster a welcoming environment that celebrates individual strengths and promotes inclusivity. Our core values include:
- Empowerment: We empower individuals to take control of their lives and make informed choices.
- Compassion: We provide support and guidance with empathy and understanding.
- Collaboration: We work in partnerships to create lasting change.
- Integrity: We uphold ethical and professional standards in all our endeavors.
Caring Environment and Supportive Staff
Many reviewers praised Watari Counseling for its caring environment and supportive staff. They mentioned that the counselors are kind, compassionate, and easy to talk to. The organization was also commended for its warm and inviting atmosphere, with some reviewers mentioning the availability of fresh tea or coffee and homemade baked goods.
Helpful Services and Programs
Reviewers also appreciated the helpful services and programs offered by Watari Counseling. They mentioned that the organization provides useful tools and resources for healing and personal growth. The variety of programs available, including those for teens and adults, was also seen as a positive aspect.
Community Outreach and Events
Some reviewers highlighted Watari Counseling's community outreach efforts, including events such as food distribution and vaccination clinics. These events were seen as a valuable contribution to the community, particularly for vulnerable populations such as the homeless.
Negative Experiences with Specific Staff Members
However, some reviewers had negative experiences with specific staff members, including instances of unprofessional behavior and boundary crossing. These incidents were seen as unacceptable and undermining of the organization's overall mission.
Diversity and Inclusion
One reviewer raised concerns about the lack of diversity among the organization's staff, citing a perceived imbalance in the representation of men and women.
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