Providing quality plumbing and heating services with a personal touch
Rather Be Plumbing is a family-owned and operated plumbing company based in Victoria, BC. We are committed to providing high-quality plumbing and heating services to residential and commercial clients in the Greater Victoria area. With a team of experienced and certified plumbers, we are dedicated to delivering exceptional service and ensuring your complete satisfaction.
Our Services
We offer a comprehensive range of services to meet all your plumbing and heating needs, including:
General Repairs & Installations
- Troubleshooting leaks and clogs in sinks, toilets, faucets, bath tubs, and sewer pipes
- Repair, replace, and install plumbing fixtures
- Water, sewer, and perimeter drain repair and replacement
- Water heater repair and installation
- Water piping repair and installation
Specialized Services
- Drain cleaning and camera inspection
- Boiler repair and installation
- Storage tank installation
- Bathroom and kitchen renovation
- Sump pump and drainage installation
Additional Services
- Fireplace installations
- Strata maintenance and inspections
- 24/7 emergency services
Our Values
At Rather Be Plumbing, we believe in:
- Integrity: We operate with honesty and transparency, providing clear estimates and explaining the work needed before we start.
- Quality: We use high-quality materials and workmanship to ensure lasting solutions.
- Customer Service: We prioritize your needs and provide personalized attention to every project.
- Community: We actively support and contribute to our community.
Why Choose Rather Be Plumbing?
- Family-owned and operated: We take pride in being a local business with a commitment to providing personalized and responsive service.
- Experienced plumbers: Our team is highly skilled and certified, ensuring you receive the best possible service.
- Quality workmanship: We stand behind our work with a satisfaction guarantee.
- Competitive pricing: We offer competitive rates and transparent billing.
Overall Experience
The reviews highlight the excellent service provided by Rather Be Plumbing, with most customers giving a 5-star rating.
Prompt and Professional Service
Customers praised the company's prompt response to their plumbing issues, with many mentioning that the technicians arrived on time or even earlier than scheduled. The technicians were also described as polite, friendly, and knowledgeable, taking the time to explain the issues and solutions to the customers.
Efficient and Effective Solutions
Reviewers were impressed with the technicians' ability to efficiently and effectively solve their plumbing problems, often providing options and explaining the reasons behind the failures. The company's ability to prevent further issues and provide long-term solutions was also commended.
Communication
The communication skills of the technicians and office staff were consistently praised, with customers appreciating the clear explanations, updates, and follow-ups provided throughout the service process.
Positive Attitude and Extra Mile
Many reviewers mentioned the positive attitude and extra effort put in by the technicians, such as going above and beyond to fix additional issues or providing helpful advice.
Reliability and Trust
Customers expressed their trust and reliability in Rather Be Plumbing, with many stating they would recommend the company to others and use their services again in the future.
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